Terms of Service

Acceptance of Terms

By accessing and using the website horusivup.top and the services provided by horusivup B.V. (registration number 58194623), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and horusivup B.V. ("horusivup," "we," "us," or "our"), concerning your access to and use of the horusivup.top website as well as any other media form, media channel, mobile website, or mobile application related to it.

You agree that by accessing the site, you have read, understood, and agreed to be bound by all of these Terms of Service. If you do not agree with all of these Terms of Service, then you are expressly prohibited from using the site and you must discontinue use immediately.

Description of Services

horusivup provides professional travel planning services including but not limited to:

Custom travel itinerary planning
Corporate travel coordination
Group travel planning and coordination
Destination consulting and recommendations
Travel booking assistance
24/7 travel support services

All services are provided subject to availability and confirmation from third-party suppliers. horusivup acts as an intermediary between clients and travel service providers.

User Obligations

As a user of our services, you agree to:

Accurate Information

Provide accurate, current, and complete information when using our services
Update information promptly when changes occur
Ensure all travel documents are valid and comply with destination requirements
Inform us of any special requirements, medical conditions, or accessibility needs

Payment and Financial Responsibilities

Pay all fees and charges as agreed upon in writing
Provide valid payment methods for all bookings
Understand and accept cancellation and refund policies
Be responsible for any additional costs incurred during travel

Compliance and Conduct

Comply with all applicable laws and regulations
Respect local customs and laws at travel destinations
Use our services only for lawful purposes
Not interfere with or disrupt our services or systems

Booking and Payment Terms

Service Fees

Our planning fees are clearly communicated before service commencement and are non-refundable once work has begun. Additional charges may apply for:

Extensive itinerary modifications
Emergency travel assistance
Last-minute booking requests
Complex group coordination requirements

Third-Party Bookings

When we make bookings on your behalf, you are responsible for:

All costs associated with bookings
Understanding and accepting supplier terms and conditions
Cancellation fees imposed by suppliers
Changes in pricing due to currency fluctuations or supplier policies

Cancellation Policy

Cancellation terms vary depending on the services booked and supplier policies. We will clearly communicate all cancellation terms before confirming any bookings. Our planning fees are generally non-refundable once work has commenced.

Intellectual Property

The horusivup website and its original content, features, and functionality are and will remain the exclusive property of horusivup B.V. and its licensors. The service is protected by copyright, trademark, and other laws of the Netherlands and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

Content Ownership

All travel itineraries and recommendations created by horusivup remain our intellectual property
You may use our recommendations for your personal travel but may not redistribute them commercially
Website content, including text, graphics, logos, and images, is protected by copyright
You may not reproduce, distribute, or create derivative works without written permission

User-Generated Content

If you provide feedback, reviews, or other content to horusivup, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display such content for business purposes, including marketing and service improvement.

Limitation of Liability

horusivup acts as an intermediary between clients and travel service providers. Our liability is limited as follows:

Service Provider Responsibility

We are not responsible for the actions, errors, or omissions of third-party service providers
Airlines, hotels, and other suppliers have their own terms and conditions
We cannot guarantee the quality or availability of third-party services
Complaints about service quality should be directed to the relevant supplier

Maximum Liability

In no event shall horusivup B.V., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

Our total liability for any claims arising from our services shall not exceed the total amount paid by you to horusivup for the specific services giving rise to the claim.

Force Majeure

horusivup shall not be liable for any failure or delay in performance under these terms which is due to fire, flood, earthquake, pandemic, government action, war, terrorism, or other causes beyond our reasonable control.

Travel Advisories and Safety

While we strive to provide current information about destinations, you are responsible for:

Checking current travel advisories and safety information
Ensuring you have appropriate travel insurance
Verifying visa and documentation requirements
Understanding health and vaccination requirements
Monitoring changing travel conditions and restrictions

We recommend consulting official government sources for the most current travel information and advisories.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

For detailed information about how we handle your personal data, please review our Privacy Policy.

Termination

We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms of Service.

Grounds for Termination

Violation of these Terms of Service
Fraudulent or illegal activity
Non-payment of fees
Abusive behavior toward our staff or partners
Misuse of our services or intellectual property

Effect of Termination

Upon termination, your right to use the service will cease immediately. If you wish to terminate your account, you may simply discontinue using the service. All provisions of the Terms of Service which by their nature should survive termination shall survive termination.

Governing Law

These Terms of Service shall be interpreted and governed by the laws of the Netherlands, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Jurisdiction

Any legal action or proceeding arising under these Terms of Service will be brought exclusively in the courts of the Netherlands, and the parties hereby irrevocably consent to the personal jurisdiction and venue therein.

Dispute Resolution

We encourage resolving disputes through direct communication. If you have concerns about our services, please contact us at legal@horusivup.top. We will make every effort to resolve issues amicably before any formal legal proceedings.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Notification of Changes

Updated terms will be posted on our website
Material changes will be communicated via email to registered users
The "Last Updated" date will reflect the most recent changes
Continued use of services constitutes acceptance of updated terms

What constitutes a material change will be determined at our sole discretion. Your continued use of the service after we post any modifications to the Terms of Service on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Terms of Service.

Severability

If any provision of these Terms of Service is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by horusivup on the website, shall constitute the entire agreement between you and horusivup concerning the use of the service.

These Terms of Service supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and horusivup with respect to the website and services.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Legal Contact Details

Legal Email: legal@horusivup.top
General Contact: contact@horusivup.top
Phone: +31 20 706 0042
Address: horusivup B.V., Nieuwstraat 205, 1350 BN Almere, Flevoland, Netherlands